Telehealth & Telemedicine Compliance

Evaluate telehealth program compliance covering state licensure, prescribing rules, HIPAA security, informed consent, and reimbursement requirements

HealthcareMental-healthBiotechPharma20 minutes18 questions

1. Licensure & Credentialing

Are providers licensed in every state where patients are located during encounters?*

State medical boards require licensure where patient is physically located; some states have telemedicine-specific licenses

Are providers credentialed and privileged for telehealth services?*

Hospital/health system credentialing must include telemedicine privileges, competency assessment

Is malpractice insurance coverage extended to telehealth services?*

Verify professional liability policy covers telemedicine, interstate practice if applicable

2. HIPAA & Privacy

Is telehealth platform HIPAA-compliant with BAA from vendor?*

Platform must encrypt PHI, execute BAA, meet HIPAA Security Rule technical safeguards

Are audio/video recordings secured and access controlled?*

If recording visits, ensure encryption, access logs, retention policy, patient consent

Is patient identity verified before telehealth encounters?*

Two-factor authentication, government ID verification, or established patient relationship

3. Prescribing & DEA

Do prescribing practices comply with Ryan Haight Act (controlled substances)?*

Ryan Haight Act requires in-person exam before prescribing controlled substances via telemedicine (some exceptions)

Are state-specific telemedicine prescribing rules followed?*

Some states prohibit certain medications via telehealth, require special consent for prescribing

Is PDMP (Prescription Drug Monitoring Program) checked when prescribing?*

State PDMP query required before prescribing controlled substances in most states

4. Technology Platform

Does platform use end-to-end encryption for audio/video?*

TLS 1.2+ for data in transit, AES-256 for data at rest, encrypted video streams

Are audit logs maintained for all telehealth sessions?*

Log patient, provider, date/time, duration, IP addresses, access attempts

Is platform tested for accessibility (ADA Section 508)?*

WCAG 2.1 AA compliance, screen reader compatible, closed captioning for deaf/hard of hearing

5. Clinical Standards

Are informed consent procedures specific to telehealth in place?*

Consent covers technology risks, privacy limitations, alternate treatment options, emergency procedures

Is standard of care equivalent to in-person visits?*

Clinical guidelines, physical exam limitations documented, appropriate patient selection

Are emergency protocols established for telehealth encounters?*

Procedures for medical emergencies, patient location tracking, 911 coordination

6. Reimbursement & Documentation

Are telehealth encounters documented with appropriate modifiers?*

Use place of service code 02 (telehealth), modifiers (GT, 95), originating/distant site documentation

Do telehealth notes meet Medicare/Medicaid documentation requirements?*

Same documentation standards as in-person (history, exam, decision-making), note telehealth modality

Are parity laws applied for commercial insurance reimbursement?*

Many states require equal payment for telehealth vs. in-person; verify payer contracts

Please answer all required questions to see your results