Data Privacy / State Law

CCPA/CPRA

California Consumer Privacy Act of 2018 (as amended by California Privacy Rights Act of 2020)

Legally Required Featured Framework

California comprehensive privacy law establishing consumer rights to know, delete, correct, opt-out, and limit use of personal information. CPRA amendments (effective 2023) added right to correct, limit sensitive data, and automated decision-making protections.

Executive Summary

CCPA (effective January 1, 2020) and CPRA amendments (effective January 1, 2023) create comprehensive privacy rights for California residents. Applies to businesses with $26.6M+ revenue OR 50,000+ CA residents data OR 50%+ revenue from data sales. Consumer rights: know, access, delete, opt-out (sale/sharing), correct, limit sensitive data use, opt-out automated decision-making. Enforced by California Privacy Protection Agency (CPPA) since July 1, 2023. Civil penalties $2,663-$7,988 per violation (2025 amounts). Private right of action for data breaches only ($100-$750 statutory damages per consumer).

Comprehensive Documentation

California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

California Civil Code Title 1.81.5 (Sections 1798.100 et seq.)

CCPA Effective Date: January 1, 2020
CPRA Amendments Effective: January 1, 2023
CPPA Enforcement Start: July 1, 2023

Official Sources

  • California Attorney General: https://oag.ca.gov/privacy/ccpa

  • California Privacy Protection Agency: https://cppa.ca.gov

  • California Legislative Information: https://leginfo.legislature.ca.gov

  • CCPA Statute PDF: https://cppa.ca.gov/regulations/pdf/ccpa_statute.pdf


Overview

CCPA is California's comprehensive privacy law establishing consumer rights and business obligations. CPRA (Proposition 24, approved November 2020) significantly amended and enhanced CCPA without creating a separate law. Often cited as "CCPA, as amended" or "CCPA/CPRA."

Key Distinction: CPRA is NOT a separate law - it amended the existing CCPA statute.

Who Must Comply - Business Thresholds

A "business" subject to CCPA/CPRA must meet ONE of THREE thresholds:

1. Revenue Threshold


  • Annual gross revenues exceeding $25 million (originally)

  • Adjusted to $26,625,000 effective January 1, 2025 (CPI adjustment)

  • Applies to for-profit businesses


2. Data Volume Threshold


  • Buys, receives, or sells personal information of 50,000 or more California residents, households, or devices

  • Annual threshold


3. Revenue Source Threshold


  • Derives 50% or more of annual revenue from selling California residents' personal information


Definition of "Doing Business in California"


  • Broad interpretation includes:

- Selling products/services to CA residents online
- Operating websites accessible to CA residents
- Serving CA customers (SaaS, digital services, apps)
- Collecting personal information from CA residents
- Targeting CA residents with advertising
- Shipping products to CA addresses

Geographic Location Irrelevant: Massachusetts companies and all out-of-state entities are subject if they meet thresholds and do business in California.

Consumer Rights

Core Rights Under CCPA (Effective January 1, 2020)

1. Right to Know (Request & Access) - Sec. 1798.100


  • Request disclosure of:

- Categories of personal information collected
- Specific pieces of personal information collected
- Sources of collection
- Purposes for collection, use, and sharing
- Categories of third parties with whom data is shared

2. Right to Delete - Sec. 1798.105


  • Request deletion of personal information collected

  • Business must delete and direct service providers/contractors to delete

  • Exceptions: necessary for transactions, security, legal compliance, research


3. Right to Opt-Out (of Sale) - Sec. 1798.120


  • Direct businesses to stop selling personal information

  • "Sale" definition: selling, renting, releasing, disclosing, disseminating, making available, transferring personal information


4. Right to Non-Discrimination


  • Cannot deny goods/services, charge different prices, or offer different terms

  • Exception: financial incentives for data collection/sharing allowed


Additional Rights Under CPRA (Effective January 1, 2023)

5. Right to Correct - Amendment to Sec. 1798.100


  • Request correction of inaccurate personal information

  • Business must take reasonable steps to correct


6. Right to Limit Use of Sensitive Personal Information


  • Limit business use/disclosure of sensitive data to:

- Providing services/goods explicitly requested
- Activities reasonably expected
- Business operational purposes
  • Cannot use for profiling, personalized advertising, or automated decision-making without consent


7. Right to Opt-Out of Sharing


  • Opt-out of "sharing" personal information for cross-context behavioral advertising

  • Distinct from sale opt-out


8. Right Regarding Automated Decision-Making Technology (ADMT)


  • Access meaningful information about ADMT used

  • Opt-out of ADMT for significant decisions

  • Compliance Required: January 1, 2027 (for certain decisions)


Sensitive Personal Information (Sec. 1798.140(ae))

CPRA significantly expanded sensitive data definition:

  1. Social Security, driver's license, passport numbers

  2. Financial account credentials with access capability

  3. Precise geolocation (within 1,850 feet radius)

  4. Racial or ethnic origin

  5. Religious beliefs

  6. Union membership

  7. Genetic data

  8. Biometric data for identification

  9. Sexual orientation or gender identity

  10. Citizenship or immigration status

  11. Health information

  12. Financial information

  13. Messages and private communications

  14. Neural data (added by SB 1223, effective 2024) - data derived from brain activity


Protection Standard


  • Heightened security required

  • Use limited to providing requested services

  • Cannot use for profiling or personalized advertising (with exceptions)

  • Consumers can limit use/disclosure via right to limit


CPRA Enhancements Over CCPA













EnhancementCCPACPRA Addition
----------------------------------
Right to CorrectNot includedAdded
Right to LimitNot includedAdded for sensitive data
ADMT RightsNot includedFull framework (effective 2026)
Cross-Context AdsNot addressedOpt-out right added
Sensitive DataBasicExpanded significantly
EnforcementCA AG onlyCPPA created (primary as of 7/1/23)
Data BrokerMinimalDelete Act: registration required
Security AuditsNot requiredMandatory for high-risk
Risk AssessmentsNot requiredRequired for certain uses
Employment DataExempted until 12/31/22Fully covered starting 1/1/23

Business Obligations

Data Collection & Use


  • Disclose at/before collection: categories and purposes

  • Cannot collect/use/share beyond disclosed purposes without consent

  • Data retention: only as long as reasonably necessary

  • Proportionality: collection must be reasonably necessary


Third-Party Requirements


  • Written contracts with service providers/contractors required

  • Contracts must limit third-party use to specific purposes

  • Businesses liable for contractor violations


Data Security


  • Maintain reasonable security procedures and practices

  • Protect against unauthorized access/misuse

  • Standards appropriate to sensitivity

  • Subject to private right of action for data breaches


Consumer Request Handling


  • Response Time: 45 days (extendable 45 days if complex)

  • May request reasonable proof of identity

  • Some requests (opt-out) require compliance within 15 days


Accessibility Requirements


  • Clear links on homepage:

- "Your California Privacy Choices" or "Your Privacy Choices"
- "Limit the Use of My Sensitive Personal Information"
  • Multiple submission methods (online, email, phone)

  • Honor Global Privacy Control (GPC) signals


CPRA-Specific Obligations (Effective 2023-2025)


  • Cybersecurity Audits: High-risk businesses must conduct annual audits

  • Risk Assessments: Conduct privacy risk assessments for high-risk uses

  • ADMT Compliance: Provide notice, implement opt-out (compliance required 1/1/2027)


Enforcement

California Privacy Protection Agency (CPPA)


  • Created by CPRA (Proposition 24, 2020)

  • Primary Enforcer: Since July 1, 2023

  • Website: https://cppa.ca.gov


CPPA Authority:
  • Investigate violations

  • Conduct compliance audits

  • Issue administrative findings

  • Impose civil penalties

  • Adopt and enforce implementing regulations

  • Maintain data broker registry

  • Handle consumer complaints


California Attorney General


  • Retains concurrent enforcement authority

  • Continues to enforce CCPA/CPRA violations

  • No longer primary enforcer (shared with CPPA)


Penalties and Enforcement Actions

Civil Penalties (Administrative Fines)

2025 Adjusted Amounts (Effective January 1, 2025):

  • Unintentional Violations: Up to $2,663 per violation (previously $2,500)

  • Intentional Violations: Up to $7,988 per violation (previously $7,500)

  • Minor-Related Violations: Use 2x multiplier


Basis: Penalties adjusted annually on odd-numbered years per Consumer Price Index (CPI)

Assessment Factors:

  • Nature and seriousness of misconduct

  • Number of violations

  • Persistence of misconduct

  • Willfulness/intent

  • Violator's financial situation


Private Right of Action (Data Breach Only) - Sec. 1798.150

Applicable To: Unauthorized access, exfiltration, theft, or disclosure due to failure to maintain reasonable security

Damages Available:

  • Statutory Damages: $100-$750 per consumer per incident

  • Alternative: Actual damages (if greater)


Requirement:
  • Must provide 30-day written notice to business before filing suit

  • Business can cure violation within 30 days to avoid statutory damages


Scope Limitation: Private right of action applies ONLY to data breach violations - NOT to other CCPA/CPRA violations. All other violations enforced exclusively by CPPA or California AG.

Recent CPPA Enforcement Examples (2024-2025)


  • Tractor Supply Company: $1,350,000 fine (largest in CPPA history)

  • Honda: $632,500 fine

  • Todd Snyder: $345,178 fine


Massachusetts/Out-of-State Companies - CCPA/CPRA Applicability

CCPA/CPRA applies to Massachusetts entities if they:

  1. "Do business in the State of California" (broad interpretation)

  2. Meet one or more business thresholds


Specific Examples of "Doing Business":
  • Selling products/services to CA residents online

  • Operating website accessible to CA residents

  • Serving CA customers (SaaS, digital services, apps)

  • Collecting personal information from CA residents

  • Targeting CA residents with advertising

  • Shipping to CA addresses


Full Compliance Required:
  • All consumer rights (know, access, delete, opt-out, correct, limit)

  • All data security requirements

  • Privacy notice requirements

  • All CPRA amendments

  • CPPA regulations compliance


Data Scope:
  • Any personal information collected from California residents

  • Applies even if primary customer base outside California

  • Data collected through CA IP addresses, shipping addresses, or explicit CA identification


No Safe Harbor:
  • Federal preemption not applicable

  • No state residence exemptions

  • No multistate business exemptions


Compliance Summary
















ElementDetails
------------------
CCPA EffectiveJanuary 1, 2020
CPRA AmendmentsJanuary 1, 2023
CPPA EnforcementJuly 1, 2023
Business Thresholds$26.6M+ revenue OR 50K+ CA data OR 50%+ data sales revenue
Consumer RightsKnow, Delete, Opt-Out, Correct, Limit, ADMT Opt-Out
Sensitive Data14 categories including neural data
Response Time45 days (extendable 45 days)
EnforcementCPPA (primary) + CA Attorney General (concurrent)
Civil Penalties$2,663-$7,988 per violation (2025 amounts)
Private RightData breaches only ($100-$750 statutory damages)
Geographic ScopeAll businesses "doing business in California"
Cure Period30 days for private actions only
ADMT ComplianceJanuary 1, 2027

Official Resources

California Privacy Protection Agency:

  • Main Site: https://cppa.ca.gov

  • Regulations: https://cppa.ca.gov/regulations/

  • Consumer FAQs: https://cppa.ca.gov/faq.html

  • File Complaint: https://cppa.ca.gov/webapplications/complaint

  • Data Broker Registry: https://cppa.ca.gov/data_broker_registry/


California Attorney General:
  • CCPA Page: https://oag.ca.gov/privacy/ccpa

  • Enforcement Actions: https://oag.ca.gov/privacy/ccpa/enforcement


California Legislative Information:
  • Civil Code Sec. 1798.100: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV§ionNum=1798.100

  • Civil Code Sec. 1798.140 (Definitions): https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV§ionNum=1798.140

Applicable Industries

All IndustriesTechnology and SoftwareHealthcareFinancial ServicesRetail and E-commerceEducationTelecommunicationsMedia and EntertainmentProfessional ServicesReal EstateManufacturingGovernment Contractors

Company Size

Applies to for-profit businesses meeting thresholds: $26.6M+ annual revenue (2025 adjusted) OR 50,000+ CA residents data OR 50%+ revenue from data sales. No exemptions for small businesses below thresholds. Non-profits exempt.

Effective Date

1/1/2020

Penalties for Non-Compliance

Civil penalties: Up to $2,663 per unintentional violation, up to $7,988 per intentional violation (2025 adjusted amounts). Minor-related violations: 2x multiplier. Private right of action for data breaches only: $100-$750 statutory damages per consumer per incident. 30-day cure period for private actions.

For Massachusetts Companies

This is a mandatory federal framework that applies to Massachusetts companies in applicable industries. Non-compliance can result in significant penalties.

Applicable Massachusetts Industries

All Industries
Technology and SoftwareHealthcareFinancial ServicesRetail and E-commerceEducation
Telecommunications
Media and Entertainment
Professional Services
Real Estate
Manufacturing
Government Contractors

Official Resources

Enforcement Agency

California Privacy Protection Agency (CPPA) - primary enforcer since July 1, 2023. California Attorney General retains concurrent authority.