Data security, privacy, and cloud compliance frameworks for software companies, SaaS providers, and technology firms in Massachusetts.
The Greater Boston area is one of the top technology hubs in the United States, home to over 5,000 tech companies and startups. Massachusetts tech companies must navigate complex data privacy requirements, especially when handling customer data. With the Massachusetts Data Privacy Act (MDPA) taking effect in 2025, tech companies need to implement comprehensive privacy programs similar to GDPR and CCPA.
All companies in Massachusetts, including those in the technology & saas sector, must comply with Massachusetts data security and privacy regulations:
Pro Tip: Start with 201 CMR 17.00 - Massachusetts' foundational data security regulation that applies to all businesses handling personal information of Massachusetts residents.
These frameworks are legally required for technology & saas companies. Non-compliance can result in significant penalties, fines, and legal consequences.
Standards for the Protection of Personal Information of Residents of the Commonwealth
Massachusetts comprehensive data security regulation requiring businesses to protect personal information of Massachusetts residents.
Massachusetts General Law Chapter 93H - Notification of Security Breaches
Massachusetts law requiring notification of security breaches involving personal information.
An Act establishing the Massachusetts data privacy act
Pending Massachusetts comprehensive privacy law establishing consumer rights to know, access, correct, delete, and opt-out of data sales. Includes complete ban on sale of sensitive data and minors data.
While not legally mandatory, these frameworks represent industry best practices for technology & saas companies. Implementing these can improve security posture, build customer trust, and provide competitive advantages.
Regulation (EU) 2016/679 - General Data Protection Regulation
European Union comprehensive data protection regulation establishing rights for data subjects and obligations for controllers/processors. Applies extraterritorially to organizations targeting or monitoring EU residents.
National Institute of Standards and Technology Cybersecurity Framework Version 2.0
Voluntary framework providing guidance for organizations to manage and reduce cybersecurity risk through a common language and systematic approach.
California Consumer Privacy Act of 2018 (as amended by California Privacy Rights Act of 2020)
California comprehensive privacy law establishing consumer rights to know, delete, correct, opt-out, and limit use of personal information. CPRA amendments (effective 2023) added right to correct, limit sensitive data, and automated decision-making protections.
Security and Privacy Controls for Information Systems and Organizations
Comprehensive catalog of security and privacy controls for federal information systems and organizations, providing over 1,150 controls across 20 control families to protect organizational operations and assets from diverse threats.
Information security, cybersecurity and privacy protection — Information security management systems — Requirements
International standard specifying requirements for establishing, implementing, maintaining and continually improving an Information Security Management System (ISMS), with risk-based approach to protecting information assets.
Service Organization Control 2: Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy
Voluntary examination framework reporting on controls at service organizations relevant to security, availability, processing integrity, confidentiality, or privacy, conducted by licensed CPAs following AICPA attestation standards.
Additional frameworks that may apply depending on your specific business operations, client requirements, or industry partnerships.
Follow this recommended sequence to achieve compliance as a Massachusetts technology & saas company.
Begin with 201 CMR 17.00 (data security) and M.G.L. c. 93H (breach notification). These apply to all Massachusetts businesses and form the foundation of your compliance program. Prepare for MDPA compliance (effective 2025).
Address all mandatory frameworks for the technology & saas sector. These are non-negotiable legal requirements with enforcement and penalties.
Strengthen your security posture with recommended frameworks. While not mandatory, these can differentiate your company, win customer trust, and may become requirements for certain contracts or partnerships.
Compliance is not a one-time project. Maintain ongoing monitoring, conduct regular assessments, update policies as regulations change, and train employees continuously. Use MyRHC to track your compliance status and stay informed of regulatory updates.
Get started with MyRHCMyRHC provides comprehensive tools and guidance for Massachusetts technology & saas companies to navigate complex compliance requirements.